FAQs

In order to ensure a relaxing and pleasant experience at New Seasons Bodywork, we've answered some of the questions our guests frequently ask. Reviewing these suggestions will help you prepare for your upcoming visit.

*How and when should I make my appointments?

Reservations for our Massage Center may be made online via Genbook by clicking book now, or by calling us directly at 907-903-3629. We encourage you to schedule your massage services well in advance of your visit to ensure the widest selection of treatments and appointment times.

*What is New Seasons cancellation policy?

We respectfully ask that you give a minimum of 24 hours notice if you must cancel an appointment. The full service(s) cost will be charged for any late cancellation or no-show appointment.

*What time should I arrive for my Bodywork service(s)?

We ask that you arrive at least 15 minutes prior to the start time of your first scheduled service. This will allow you time to check in at the desk and complete a Health History Questionnaire.

*What if I'm late?

Arriving late will limit the time for your massage treatment, lessening its effectiveness and your enjoyment. As your service was reserved at a specific time, your treatment will end at its set time so that the next guest is not inconvenienced and the full treatment price will apply. Please advise us of any special requests, sensitivities or allergies, if you are pregnant, nursing or taking any medications. We will use this information to keep you comfortable and safe throughout your experience. Please notify us of any discomfort or preferences regarding room temperature, music volume or massage pressure during your visit.

*What if I have special medical conditions?

We recommend that you check with your physician before visiting. Please notify us of any special needs or concerns when you book your services. Your therapist will also briefly review your health history with you before beginning your service. If (s)he believes that the service you are scheduled for is unsafe based on any information given, (s)he may recommend canceling the service, booking another service or modifying the service to make it safe for you. As we are most concerned about your safety and comfort, we reserves the right to refuse service to any guest at any time.